Secure Shipping From Our Door To Yours.
Shipping Policy
Return Policy
AquaOx provides free shipping for systems shipped within the continental United States on qualifying orders. If the customer rejects the shipment for any reason other than damage caused by the shipping company during transit, the customer is responsible for the payment processing fees in addition to the return shipping costs involved to get the system back to the AquaOx warehouse. Any system rejected due to damage will need to be thoroughly documented with pictures and sent to sales[at]aquaoxfilters.com for AquaOx to replace or refund the unit.
Non-US Shipping Return Policy
AquaOx does not ship internationally at this time.
Warranty Shipping Policy
AquaOx provides free shipping for replacement parts and accessories within the continental United States that are covered under the original manufacture warranty and approved by an AquaOx representative. If the customer rejects the shipment for any reason other than damage caused by the shipping company during transit, the customer is responsible for the original shipping costs in addition to the return shipping costs involved to get the system back to the AquaOx warehouse. Any system rejected due to damage will need to be thoroughly documented with pictures and sent to sales[at]aquaoxfilters.com.