AquaOx Warranty
Built to last — and backed in writing.
Every AquaOx whole-house system carries a limited warranty of up to 10 years against defects in materials and workmanship. Register your system to activate coverage, then start a request any time you need help — we'll walk you through it.
Register your system
Match your order, add a few install photos, and activate your warranty. Takes about 3 minutes.
Register now →Start a warranty request
Already registered? Tell us what's going on and we'll diagnose it and get you a fix — fast.
Go to my account →Both require a quick sign-in so we can tie everything to your system. You'll register your system before starting a request.
What's covered
Coverage runs from the date of purchase to the original purchaser, for residential use. The warranty is not transferable. Wear items — seals, spacers, O-rings, gaskets, injectors and the like — and water-treatment media are excluded from coverage as normal wear.
| System | Limited warranty |
|---|---|
| AquaOxTank, control valve & componentsRead the warranty (PDF) → | 10 years |
| AquaOx XLTank, control valve & componentsRead the warranty (PDF) → | 10 years |
| AquaOx CarbonRead the warranty (PDF) → | 5 years |
| Water SoftenerRead the warranty (PDF) → | 5 years |
| AquaOx RE / FE / WD / TX / TNRead the warranty (PDF) → | 5 years |
| AquaOx PFASRead the warranty (PDF) → | 1 year |
| Commercial / industrial installsAny system, non-residential use | 1 year |
Questions about a claim?
Call (803) 369-6956 or contact us. A real person will help you work through it.